Quality Assurance
ISO 9001:2015 Certified Quality Management
M&H Hospitality Solutions Ltd operates under a certified ISO 9001:2015 Quality Management System, demonstrating our commitment to consistent service delivery, continuous improvement, and client satisfaction.
What it means for clients?
• Consistent and reliable staffing services
• Documented service standards and procedures
• Continuous improvement through internal audits
• Transparent feedback and corrective action processes
• Staff training and competency monitoring
What it means for our staff?
• Clear expectations
• Structured onboarding
• Training and development
• Fair and consistent processes
• Better communication
• Feedback matters
• Professional standards
Certification Details
Certification Standard: ISO 9001:2015
Scope: Provision of Temporary Hospitality Staffing Services
Certification Body: British Assessment Bureau
Certificate Number: 267296
Certification Date: February 2026